Unable to register dsc on MCA portal
Unable to register dsc on GST site
Solution: Please plugin the token & click on process to proceed with signing”. What should I do?
Uninstall the emSigner before installing any new emSigner. Always follow below instructions to check your DSC certificate.
Step 1- Go to Internet Explorer (press ALT-X)
Step 2- Go to Internet options > Content tab
Step 3- Click the Certificates button. Select your DSC certificate. Click the View button.
Step 4- Click the Details tab of your certificate. Scroll down and go to Key Usage.
It should be “Digital Signature, Non-Repudiation”.
If it is “Key Encipherment” please remove this Certificate from windows store.
Error”Failed to establish connection to the server. Kindly restart the Emsigner”
Solution : emSigner server is started – Stop the server and start the emSigner server as ‘Run as Administrator’.
emSigner server is not started – Start the emSigner server as ‘Run as Administrator’.
Error: “This application requires a Java Runtime Environment 1.6.0”
Click the OK button and you will be redirected to below screen where you can download and install the correct java version.
System Requirement for MCA portal
For e-Filing on MCA21 your Computer must have the following components installed:
Windows 2000 or later |
All users using below mentioned services on MCA21 are required to have Windows or later and JRE (Java Runtime Environment) installed on their machine –
• Any user logging on MCA21 using a DSC
• Any existing user registering/updating a DSC
• Any new user registering using a DSC
Internet Explorer v6.0 and above, Mozilla Firefox | |
Adobe Reader from Version XI or later | |
JDK/JRE – Java version 8 Update 92 is suggested. |
Click on the Explorer, Adobe Reader and JRE icons to download these now.
Important Note : Kindly ensure that
• The pop-ups are enabled in your machine so that any message generated by the application gets displayed.
• Adobe Reader is installed so that the content available in .pdf format is readable.
System Requirement for GST site
1. System Requirements for Accessing the GST Common Portal
Desktop Browser: Internet Explorer 10+/ Chrome 49+ or Firefox 45+
Besides the above on browser compatibility following should not be disabled:
Unzip tool to extract the certificates from a zipped single file – Example: Winzip 7+ / WinRar 5+
2. System Requirements for Usage of Digital Signature Certificate
Note:
Pre-requisites for installing Web socket installer
3. Downloading and Installing the Web Socket Installer
For downloading and installing the Web Socket Installer, perform the following steps:
Note: You can click the Browse button, navigate and select the folder to install emSigner.
On successful set up, Digital Signature Signer window is displayed.